WATCH THOSE FOLKS AT CITIBANK LIKE A HAWK!
Here is what you did:
Two months ago you called me to tell me that two unauthorized transfers were attempted on my card. You did not provide me any additional details on these transfers and they never appeared on my account. For all I know, they never happened. You urged me to cancel my card and get a new one. I agreed. You sent me a new card with a new account number. All other information on the account was the same. The new account numbers remained linked to my checking account with no disruption. Payments were accepted as transfers from linked checking.
But wait. I just noticed that all did not remain the same, did it? You surreptitiously and underhandedly moved my due date ever so slightly up by two days from the 3rd or 4th of the month to the 1st. The statement closing date remains the same.
Why the change? Why it’s the end of the year and you must be getting tired of my on-time payments at only 2.99% APR.
For the rest of this story visit: www.planetfeedback.com